Shipping & Returns
We offer shipping of online purchases to U.S. addresses only.
All TIZO orders are sent by way of ground shipping. Orders ship Monday-Friday. Orders placed over the weekend, or on observed holidays, will ship the next business day.
Returns are allowed within 30 days of shipping. If you are not 100% satisfied with your TIZO purchase, please email us at firstname.lastname@example.org. Please include your order number in the subject of your email, and a detailed description of the problem in the email body. A customer service representative will be in touch with a solution. You are responsible for return shipping charges unless the return is a result of a product defect or our error. We regret that we are unable to refund your original shipping charges (if applicable) unless the return was a result of a product defect or our error.